The overall tone of this book (of course it was a free ebook in Amazon's kindle shop) is rather cynical, and it makes me wonder why the author has not quit his job a long time ago, when almost everything about it is either hateful or ridiculous. It can't be the money that makes him stick to the job, as he complains about that as well.
Readers gain some insight into what it is like to be on a plane not as a passenger, but as the person responsible for the whole flight. It is interesting to learn about how many different areas and people work together to make it all happen, and what rules exist (and are sometimes bent) in the world of international air traffic.
So far, I've only been really close to an aircraft's pilot when a friend of mine took me on a trip by ultralight plane, as described here.
Of course, that is no comparison to what is involved in flying (and landing) an airbus. But the two types of flight still have some things in common: both need some planning for takeoff, travel and landing, communication with ground control, and some necessary steps after the trip is over.
Where I fully agree with the author is when he has a go at the behaviour of some passengers. There really are inconsiderate people around who think nothing of leaving their seats - and everything within a certain radius - a total mess, or treating cabin crew members as second class human beings.
Allover, this was an interesting (rather short) read, but left something of a sour taste (probably fully intended). What originally attracted me to the book was of course the captain's name being so similar to my own. J.T. O'Neil has written some more books, but I won't download them, not even if they are for free. They just weren't that good, or gripping.